Find something better - Freezer/Cooler/Deli Sam's Club Employee Review

2.0
Nov 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay, friendly staff, closed early on Sundays

Cons

Too many cons than pros..... *Completely understaffed *Management has such high expectations for only ONE person to take care of the entire Freezer Cooler Area, as well as other departments in the store. *Favoritism *Power trips, some of the managers and team leads hand out coachings (Write-ups) like its candy. *If you get injured, they'll make you keep working, even after addressing it through the company's nurse. *As time goes on here, they make it more and more difficult to work efficiently. *Heavy workloads, too many tasks for one person. *Physically and mentally exhausting.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
avatar
Sam's Club Response
1mo
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
avatar
Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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