Not without its flaws, but overall a positive experience. Would work there again. - Freezer/Cooler Sam's Club Employee Review

4.0
Mar 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling when I was in college. Mostly self managed (clocked in, did my work, clocked out). Low stress. Didn’t take work home with me. Communication with management outside of work was very limited. Management in this particular part of the club just wanted you to show up on time, do the work that was asked of you, and to make things look nice. I was rarely asked to work harder/faster so that I could help in another area.The pay was reasonable. You were able to wear your normal clothes/shoes. My managers would often jump in and help, which is something I respect very much.

Cons

If I recall correctly, they did not offer holiday pay. The bonus was called “Sam’s Share” which I believe was based on store performance. If you left or were terminated at the wrong time, you would miss all of the Sam’s Share, despite having worked nearly that entire time. Rather than being prorated, they conveniently had this hard cut off in which you didn’t get any of it. The management in my area of the club was good, but I could tell it was a huge issue in other areas, so my positive experience is largely based on having reasonable managers.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
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Sam's Club Response
1mo
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
avatar
Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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