Felt like high school - Member Team Lead Sam's Club Employee Review

2.0
Mar 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Associates were great and they were the only reason I stayed as long as I did.

Cons

There was no real opportunity for growth. Friends in high places and favoritism over experience and performance . Not equal opportunity and will promise position to friends before allowing others to apply or even interview. Area manager/corporate was incredibly unprofessional and would yell at managers on sales floor while also pushing for hire of their friends regardless of there experience or professionalism, allowing them to act in a disrespectful manner to associates because they know they will get away with it being protected by the area manager. Constantly being reminded that employees are replaceable and willing to fire for not so good performance instead of training or offering help. One manager even forcing English speaking Hispanic associates to re-take an assignment already completed in Spanish due to their inability to train properly showing multiple examples of blatant racism. Another talking about firing associates to promote people in their friend group. attempting to.More bad eggs than good unfortunately. Workplace ultimately became toxic and unpleasant.

Explore other reviews about Sam's Club

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Environment good pay flexible

Cons

there are not many cons so far

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Sam's Club Response
2w
Thank you for being a valued part of the Sam's Club team and for sharing this review.
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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Sam's Club Response
1w
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
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