I wouldn't recommend my worst enemy to work here! - Cashier Sam's Club Employee Review

1.0
Apr 22, 2011
Recommend
CEO approval
Business Outlook

Pros

- Starting pay is above minimum wage - As a college student they work around your school schedule - Free Sam's Club membership - Profit sharing once a year - Easy to "move up the ladder" - Casual work environment - Store closes a lot earlier than most retail businesses

Cons

- Rules are constantly changing so there isn't much organization with how things are done. - New hire training is a waste of time - Open door policy is a joke! -Cashiers are expected to sale warranties, plus memberships, and credit cards to members who, 99% of the time, don't want to be sold anything (which leads to members becoming angry, especially when the checkout lines are extremely long). - NEVER enough cashiers scheduled to work, so the lines are constantly long, even on slow days. - There is usually only one front end supervisor scheduled to assist several departments; this causes cashiers to wait for an extended period of time just to receive change, a void, or any type of assistance. Members become angry. - Did I mention the angry members?? - Standing on hard concrete for 5 to 8 hours a day. - After standing for about 5 to 8 hours a day doing heavy lifting, cashiers are required to stay after work to assist with cleaning and reorganizing the store (which is what floor associates and night shift are responsible for). - Items are sold in bulk so there is a lot of heavy lifting ( you have to lift up to 50lbs) - Very easy to move up in management with little education/training. This lead to having supervisors/managers who are incompetent (bad attitudes, poor communication skills, horrible people skills, completely clueless as to whats going on/what they're doing). - During the warm seasons the front-end area is unbearably hot ( as the air and heat are controlled from home office!) - Employees only get discounts on produce (fresh fruit and veggies only) that are over priced in the first place

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good and so are the benefits.

Cons

This is the worst job I have ever had. I made it 3 weeks before leaving and never coming back. They had me working 12 hour shifts when I was scheduled for 8 but couldn’t leave because I wasn’t finished with the large workload they piled on me. There was absolutely no teamwork, our manager just abandoned us so they could go hang out with their friends. There was no organization, no structure. 100% sure my manager never even knew my name. They had us breaking down pallets just to restack them. There are no consequences for management at all, they can basically do whatever they want and nobody is gonna do anything to stop it. If they're short they throw you into different departments with no training.

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