DO NOT join MAP the Ads division - Sales Sam's Club Employee Review

1.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

The account teams are supportive, making collaboration within cleints enjoyable. Going to the stores is really fun. Associates on the ground floor are great. They are so supportive to consumers

Cons

Leadership is a major downfall. There’s a lack of guidance, support, and expertise. Its making it hard to feel valued unless you're part of their inner circle. The company culture fosters exclusivity—if you’re not already friends with the leadership team, its impossible to break into that group or advance within the organization. You need to be in that circle, and if you aren't, forget about it. Many people in certain positions shouldn't be there. Overall, it feels like talent and effort take a backseat to favoritism and social connections.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
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Sam's Club Response
2w
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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