Sold my soul - Asset Protection Manager Sam's Club Employee Review

1.0
Nov 28, 2024
Recommend
CEO approval
Business Outlook

Pros

You’re employed and most of the employees are great to work with

Cons

They will expect the world out of you for significantly less pay than you would make doing almost any other job. If you are salaried expect to be working extra long hours and up to 80 hours a week and the communication from above is “you can’t expect help from managers.” Psychological/mental games and manipulation are a part of daily life here. You always have to watch your back and everyone talks behind each others backs. It’s worse than a high school. Rules are applied arbitrarily and as long as you are a favored employee with some tenure you can break most of the rules with impunity so don’t expect to be treated well for a couple decades.

Explore other reviews about Sam's Club

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Happy with flexibility and level of stress

Cons

Limited opportunity for advancement after a certain level

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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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