Soul sucking - Fulfillment Team Lead Sam's Club Employee Review

2.0
Dec 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Had a block schedule that I could always count on being the same every week. Benefits were pretty good.

Cons

A very toxic work environment. People seemed to have a “you make more than me so I’m not helping you with anything” attitude. Working there felt like junior high, everyone was constantly doing nothing while complaining that everyone else was doing nothing. Being employee of the month was extremely easy. Managers get paid a lot and don’t do much at all.

Explore other reviews about Sam's Club

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Environment good pay flexible

Cons

there are not many cons so far

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Sam's Club Response
2w
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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