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Samsung Electronics America

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Strong pay and benefits, but toxic culture - Sr. Account Manager Samsung Electronics America Employee Review

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits - pay $0 a month out of pocket for health insurance and there's a good company match

Cons

Poor direction from management. Disconnect between Korea and US caused constant tension. Korean Business Managers assigned to various divisions are basically spies and everything ultimately goes through them. No work life balance and majority of day spent updating spreadsheets - and they don't allow ChatGPT, Claude, etc to assist with work when it would make work so much easier. Firedrills every day. Recently asked every employee to task out their entire work week and the spreadsheet had to be at least 40 hours. Micromanaged and constant fear of retaliation from upper management. Very little pathways to grow within company but great place to build resume and find a job elsewhere

Explore other reviews about Samsung Electronics America

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Fun, Creative, and many benefits

Cons

A little unorganized and hard to communicate

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Met very smart, talented colleagues - enjoyed working with some of the people on the team, and learned many applicable, valuable technical skills. Some projects provide opportunities to learn new skills and can launch interesting products. The food is good.

Cons

All the previous reviews about the culture are 100% accurate. Overall very poor management and direction from the upper level, which trickles down into the team. Office politics and conflicting direction from HQ, too many meetings just to prove the work is being done, resulting in little to no trust in the US team - constant surveillance, questioning, and general misalignment of objectives. Company culture and team morale is overall quite low, and little recognition and appreciation from management for hardworking teams on the working levels. Also, it doesn’t seem like there is much room to grow, just more work added with little promotional opportunities. ALSO: RTO 5 days in office was unreasonable, had no justification, with no productivity data to show reasoning - seemed to be a rash decision from the HQ side as a form of control and to push people into soft layoffs (Their "Q&A" sessions are just beating around the bush about this specific reasoning).

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