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Samsung Electronics America

Is this your company?

Terrible place to work - Sales Manager Samsung Electronics America Employee Review

1.0
Dec 14, 2008
Recommend
CEO approval
Business Outlook

Pros

There is not much but I would have to say the medical benefits and the employee discount on products.

Cons

Starting at the top. The Korean presidents they send over are incompetent or unable to get along with American executives, managers, and employees. There's a corporate culture where you either have to be with the Koreans which is difficult to do if you're not Korean or you're with the American senior management. There is no sense of teamwork within the company and it feels like there is always big brother watching over you. Some of the software they install on your PC are junk especially the proprietary ones. It's a good thing Samsung isn't a software company or else they'd be out of business. The HR department is a complete joke. They are useless and have done nothing to improve employee morale. I've never been with a company with so many employees that are so miserable. What's the point of conducting a Great Workplace survey every year if nothing ever changes. Because of an inept HR department the turnover rate at Samsung is very high. There are very few non-Koreans that have been with the company for at least 10 years. Samsung doesn't value the individual employee. It's all about the company first. Don't count on being able to take vacations because they make it seem like you're doing something wrong when you request it and some Koreans expect you to take your phone and laptop with you on vacation.

Explore other reviews about Samsung Electronics America

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Fun, Creative, and many benefits

Cons

A little unorganized and hard to communicate

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Met very smart, talented colleagues - enjoyed working with some of the people on the team, and learned many applicable, valuable technical skills. Some projects provide opportunities to learn new skills and can launch interesting products. The food is good.

Cons

All the previous reviews about the culture are 100% accurate. Overall very poor management and direction from the upper level, which trickles down into the team. Office politics and conflicting direction from HQ, too many meetings just to prove the work is being done, resulting in little to no trust in the US team - constant surveillance, questioning, and general misalignment of objectives. Company culture and team morale is overall quite low, and little recognition and appreciation from management for hardworking teams on the working levels. Also, it doesn’t seem like there is much room to grow, just more work added with little promotional opportunities. ALSO: RTO 5 days in office was unreasonable, had no justification, with no productivity data to show reasoning - seemed to be a rash decision from the HQ side as a form of control and to push people into soft layoffs (Their "Q&A" sessions are just beating around the bush about this specific reasoning).

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