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Samsung Electronics America

Is this your company?

Sadly no matter how hard you work or how amazing your numbers are there Impossible to PLEASE. - FSM Samsung Electronics America Employee Review

2.0
Mar 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Samsung training team is by far the leading in the industry. Amazing product Outstanding company that does care about improving for the right reasons Superb customer reach out standards

Cons

Unfortunately hard work is not looked at in a positive manner, but more like "how can you do more for us attitude" towards employees. Felt looked down upon even with upward rising numbers consistently Harassed by upper management imparring growth both within the company and connecting professionally Performing at a top notch rate and being treated as if I was the worse performer in my field. Petty childish like behavior "by upper management" i.e. workplace bullying, unwanted sexual advances, making rude unnecessary comments and sadly much more thing to list.

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Samsung Electronics America Response
8y
Thank you for your feedback. While Field Sales Managers (FSMs) are not Samsung employees, we take your comments very seriously. Our goal is to ensure we promote transparent partnerships with our vendors and that we work together to foster a positive work environment. Your feedback will be shared with your employer so there is a level of visibility and awareness and it can be addressed accordingly. Thank you again. – Your Employee Experience Team

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Fun, Creative, and many benefits

Cons

A little unorganized and hard to communicate

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Met very smart, talented colleagues - enjoyed working with some of the people on the team, and learned many applicable, valuable technical skills. Some projects provide opportunities to learn new skills and can launch interesting products. The food is good.

Cons

All the previous reviews about the culture are 100% accurate. Overall very poor management and direction from the upper level, which trickles down into the team. Office politics and conflicting direction from HQ, too many meetings just to prove the work is being done, resulting in little to no trust in the US team - constant surveillance, questioning, and general misalignment of objectives. Company culture and team morale is overall quite low, and little recognition and appreciation from management for hardworking teams on the working levels. Also, it doesn’t seem like there is much room to grow, just more work added with little promotional opportunities. ALSO: RTO 5 days in office was unreasonable, had no justification, with no productivity data to show reasoning - seemed to be a rash decision from the HQ side as a form of control and to push people into soft layoffs (Their "Q&A" sessions are just beating around the bush about this specific reasoning).

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