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Samsung Electronics America

Is this your company?

Do not even think about working here - FSM Samsung Electronics America Employee Review

1.0
Nov 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, sometimes get to use new technology, travel

Cons

Samsung internalized their FSM team in 2018. In June 2019 they laid off about 30% of the field team. Now there are talks about another lay off as well as moving the field team back to third party companies in January 2020. There is no consistency with the management here as district managers pick and choose what rules their teams abide by. We were sent a "look ahead" schedule for November and December at the end of September. The last week of October they changed up November and when asked about plans that were already made district managers were telling the FSM's that they had to cancel plans. FSM and DM positions are looking elsewhere to work. I have never worked for a company that had so many people constantly looking for new jobs at different levels. We are told we are sales managers when we do not make commission. They change our bonus requirements every quarter a month into the quarter so we cannot maximize what we make. We have no control over our lives. Samsung wants you to live 24/7 for them. We are asked to do admin work at home but not given a day or time to do so. Our leadership were all outside hires from a failing Best Buy program. Besides the upcoming layoffs I do not EVER recommend working for Samsung. I cannot wait to leave.

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Samsung Electronics America Response
6y
Thank you for your review. Due to the nature of the fast-paced tech industry, it’s essential that our business is flexible and adaptable to changes that arise. That being said, we also understand the importance of being able to balance your work and personal obligations so you can be able to bring your whole self to work. Thank you for bringing light to your experiences, it’s feedback like yours that helps us make positive improvements to our organization. As a current employee, we encourage you to meet with your HR Business Partner to discuss your concerns so they can be addressed directly. Sincerely, Your Employee Engagement Team

Explore other reviews about Samsung Electronics America

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Fun, Creative, and many benefits

Cons

A little unorganized and hard to communicate

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Met very smart, talented colleagues - enjoyed working with some of the people on the team, and learned many applicable, valuable technical skills. Some projects provide opportunities to learn new skills and can launch interesting products. The food is good.

Cons

All the previous reviews about the culture are 100% accurate. Overall very poor management and direction from the upper level, which trickles down into the team. Office politics and conflicting direction from HQ, too many meetings just to prove the work is being done, resulting in little to no trust in the US team - constant surveillance, questioning, and general misalignment of objectives. Company culture and team morale is overall quite low, and little recognition and appreciation from management for hardworking teams on the working levels. Also, it doesn’t seem like there is much room to grow, just more work added with little promotional opportunities. ALSO: RTO 5 days in office was unreasonable, had no justification, with no productivity data to show reasoning - seemed to be a rash decision from the HQ side as a form of control and to push people into soft layoffs (Their "Q&A" sessions are just beating around the bush about this specific reasoning).

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