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Samsung Electronics America

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Know The Real Pros & Cons of Working at Samsung - Anonymous employee Samsung Electronics America Employee Review

3.0
Aug 24, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You're working for one of the most valued and followed brands in the world right now. That leverage alone can take you far, and keep you here for longer than anyone else would be willing to put up with. The diverse roles and job functions you have to perform are only going to serve you well when you leave. You can negotiate a pretty decent compensation package, and they are generous when it comes to healthcare.

Cons

The culture is difficult. Everyone says it when you interview-so believe them. No matter your job, consider it a thankless one. Lots and lots of overlap between departments leads to a lot of confusion about roles and responsibilities and ways of working. This makes your job infinitely harder. There is a significant lack of top down executive support; mentoring, leadership, and collaboration in this company. Korean HQ overrides everything-so be prepared to have something voted down in the 9th hour that you spent 9 months working on because it's a best practice that will move the company forward. YOu'll likely be forced to take 3 steps back. Most of your colleagues put on a happy face, but they are miserable and you will all talk about it every day until each one of you finally starts looking for jobs. They do not promote well from within, and have a bad habit of hiring junior colleagues externally, but giving them titles they aren't prepared enough or experienced enough for. Management style in this building needs a reset and a lot of education on how to empower and support employees. We re-org for the sake of re-org and it's incredibly detrimental to every client, agency, vendor and retailer business relationship you rely on to do your job effectively.

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Samsung Electronics America Response
10y
Thank you for your review. Please know that we appreciate each employee's effort in making Samsung a success. Your feedback will be shared with our leadership team.

Explore other reviews about Samsung Electronics America

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Fun, Creative, and many benefits

Cons

A little unorganized and hard to communicate

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Met very smart, talented colleagues - enjoyed working with some of the people on the team, and learned many applicable, valuable technical skills. Some projects provide opportunities to learn new skills and can launch interesting products. The food is good.

Cons

All the previous reviews about the culture are 100% accurate. Overall very poor management and direction from the upper level, which trickles down into the team. Office politics and conflicting direction from HQ, too many meetings just to prove the work is being done, resulting in little to no trust in the US team - constant surveillance, questioning, and general misalignment of objectives. Company culture and team morale is overall quite low, and little recognition and appreciation from management for hardworking teams on the working levels. Also, it doesn’t seem like there is much room to grow, just more work added with little promotional opportunities. ALSO: RTO 5 days in office was unreasonable, had no justification, with no productivity data to show reasoning - seemed to be a rash decision from the HQ side as a form of control and to push people into soft layoffs (Their "Q&A" sessions are just beating around the bush about this specific reasoning).

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