Worst job of my life - Customer Service Representative (CSR) Santander Employee Review

Users say... "Benefits are good but too many times you have to show proof for things they give you to use." "The amount of sick/vacation time they give is great for people just starting with the bank." "very result oriented and good pay" "Good work/life balance; relatively low entry criteria; international workforce;" "Good for entry level staff to learn front to back operations quickly Great culture with team working spirit in GTB in particular" 

Users say... "Poor management and lot of restrictions" "Some of the Senior and middle level Managers have no clue how to run the Bank" "Long hours and bureaucratic sometimes" "Poor leadership and trying to change strategy but doing it badly" "To put it bluntly, the upper management is horrible."