Average - Account Manager Scotlynn Employee Review

2.0
Mar 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to make a six-figure income. Team oriented environment. Office managers are very supportive. Team building activities after work hours.

Cons

This company operates on a draw commission structure and not a "salary-plus". You are expected to work four hours every other Saturday during your six-month training period, every third prior to claiming commission and once a quarter once on commission. The small after-hours team is flooded with work and check calls get backlogged often. The tools used to perform the job are sub-par (soft phones and CRM) and have caused political riffs within the company between employees. Work/life balance will suffer as business grows due to more issues after-hours. Very strict 8-5, will be punished if even a minute late.

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Scotlynn Response
7y
Thank you for taking the time to provide a response to your experience while at Scotlynn. In regards to your mentioning of the compensation structure, we have updated all applicable job postings to reflect this more clearly and strive to provide this information accurately during the interview process. In regards to your advice, we are happy to announce that we have implemented more initiatives to seek regular feedback from staff including periodic engagement surveys and suggestion boxes. Thank you again for your time and input.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture in the firm

Cons

Very cyclical with earnings, truckers rude

2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The earning potential is real. If you're successful and able to build or inherit a strong book of business, you can make a very good income. You'll meet a lot of great people. Many of my coworkers have been hardworking, supportive, and fun to work with, and some of the friendships I've made here have been the best part of the job. The company genuinely puts effort into creating a fun office environment. There are team events, contests, and other activities throughout the year to keep morale up. The onsite kitchen is also a nice perk, with food, snacks, and drinks available, which is a nice bonus during long workdays.

Cons

The leadership culture often feels more focused on intensity than development. There is a constant "go, go, go" mentality, but very little structured sales coaching. Instead of providing a repeatable sales process, playbook, or strategy that newer account managers can follow, the expectation is simply to make more calls, send more emails, and work longer hours. If you're struggling, the advice is usually to increase activity rather than improve technique. Many of the leaders appear to have found success in this as their first sales role, which can make coaching feel limited to personal experience rather than proven sales methodologies. If you're looking to develop as a salesperson, don't expect much in the way of formal training or mentorship. The company also does a great job of showcasing the handful of people who have become extremely successful, reinforcing the message that anyone can achieve the same results. While those success stories are real, they don't always represent the experience of the average employee. A more accurate picture would include the many new hires who leave before reaching that level, whether due to burnout, turnover, or lack of opportunity. The culture is highly competitive and can feel cutthroat. Employees often feel like numbers whose value is tied directly to the revenue they produce for their general manager. If you aren't fortunate enough to land or inherit a quality account, building a sustainable book of business can be extremely difficult. The workload is intense, with an expectation that you're always available. Work life balance is poor, stress is consistently high, and it often feels like you're working 25 hours a day, 8 days a week. There are people who thrive in this environment, especially those with established accounts or who fit the company's aggressive sales culture. However, for someone expecting equal opportunity, strong coaching, and long term career development, the reality may be very different from the recruiting pitch.

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