1.0
May 13, 2018
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Knowing that you do make a difference in the lives of families with children in need.
Cons
The contact center is a place where managers do not care. The only thing that is cared about is call stats and reports. The employees mean nothing to them- the turnover is high and they simply could care less about the people who work there. You are expected to always be available to answer the next call and they do not care if you have a hard call or need a bathroom break.