Not what it used to be - Operations Supervisor Seattle Children's Employee Review

2.0
May 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Great mission that most staff are highly committed too. Good benefits, great commute incentives. Tuition reimbursement can help career growth. Growing company creates opportunity for advancement or to move around. Well known organization, great reputation to work for.

Cons

Growth also means It’s not what it used to be, in some ways for the worse. Company is growing faster than front line staff can absorb the work. High level of burnout among many staff as a result. Difficult to get senior leadership suppor to add front line help, expected to absorb all growth through improvement systems only. Meanwhile, chief officers and senior directors seem to be added more frequently. Company in many ways takes advantage of staff commitment to mission. Because people want to be there, they get paid “market rate” while expected to have double the productivity. It’s unrealistic to expect to keep only the best without rewarding them for it.

Explore other reviews about Seattle Children's

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with a dedicated team and being part of an organization that makes a huge difference in the lives of our patients.

Cons

Growth opportunities within the organization

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Seattle Children's Response
2d
Thanks for leaving a review and we are glad that you are enjoying your experience with us. Thank you for your daily contributions at Seattle Children's.
2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Front line staff genuinely care and are committed to the organization, even though it has changed dramatically for the worse.

Cons

Leadership under new CEO (Longhurst) has quickly become toxic. Long time employees and leaders are exiting quickly. Return to office mandate is going into effect in October 2026 and has caused massive upheaval and unproductive work for months as employees seek answers and get none. This comes after years of successive waves of layoffs and financial struggles that have damaged trust in executive leadership and the board. SCH used to care about mission and now it cares about keeping up with tech company trends and petting CEO’s ego.

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