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      Security Service Federal Credit Union

      Engaged Employer

      Security Service Federal Credit Union reviews

      Member Relationship Representative - Anonymous employee Security Service Federal Credit Union Employee Review

      4.0
      Mar 27, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Security Service is a great company to work for! They truly value their employees and give multiple perks for being their. The benefits were great and the meetings were a lot of fun. They were always willing to work with my schedule and I truly felt like the management cared about me.

      Cons

      The con of working with SSFCU is that you can be promoted with a change in job salary and title but still be working the same job duties as your first day. It never truly feels like a promotion. It is also very difficult for the Assistant Managers to promote.. Once you become an Assistant Manager you're basically stuck.

      Explore other reviews about Security Service Federal Credit Union

      5.0
      Jun 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment different experience

      Cons

      Have to meet certain marks can get quite overwhelming

      3.0
      May 29, 2026
      Member consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great introduction to financial institutions and the company has a strong message and desire to help employees as well as members. Amazing 401k and very good health benefits, and assistance with mortgage after 3 years employment. Also finally getting new teller tech after 18 years.

      Cons

      Downside is that the new CEO is extremely sales driven and the local management is 10-20 + years tenured. Several managers are often aggressive or unprofessional, play favorites, and constantly micromanage and document everything. The environment feels harsh and you will be put on improvement plans for any mistakes or not meeting high sales goals. AI is being heavily integrated and PTO is now accrual based and not given at the beginning of the year anymore to avoid paying out PTO to terminated employees. You can’t transfer to other departments unless you live in Texas and work for years there.

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