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      Security Service Federal Credit Union

      Engaged Employer

      Security Service Federal Credit Union reviews

      Members and employees always come first - Management Security Service Federal Credit Union Employee Review

      5.0
      Aug 12, 2013
      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company continues to grow and grow every year I've been here (7 years). The executive management has a key emphasis on employee benefits, corporate culture and the ever-growing membership. Revenue and profits for the company continue to increase, but are not the key emphasis for executive decisions, which filter down the corporate chain.

      Cons

      SSFCU is a non-profit credit union so the pay-scale is about industry average, however they make up with great benefits. SSFCU is catching up to all the latest technologies, however they are not a market initiator of implementing new technology, but a follower (i.e. Mobile app came late in the game).

      Explore other reviews about Security Service Federal Credit Union

      5.0
      Jun 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment different experience

      Cons

      Have to meet certain marks can get quite overwhelming

      3.0
      May 29, 2026
      Member consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great introduction to financial institutions and the company has a strong message and desire to help employees as well as members. Amazing 401k and very good health benefits, and assistance with mortgage after 3 years employment. Also finally getting new teller tech after 18 years.

      Cons

      Downside is that the new CEO is extremely sales driven and the local management is 10-20 + years tenured. Several managers are often aggressive or unprofessional, play favorites, and constantly micromanage and document everything. The environment feels harsh and you will be put on improvement plans for any mistakes or not meeting high sales goals. AI is being heavily integrated and PTO is now accrual based and not given at the beginning of the year anymore to avoid paying out PTO to terminated employees. You can’t transfer to other departments unless you live in Texas and work for years there.

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