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Security Service Federal Credit Union

Engaged Employer

It doesn't get any better! - Manager Security Service Federal Credit Union Employee Review

5.0
Jun 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Fantastic culture, excellent leadership and great direction. The company is growing exponentially and thanks to the CEO, it is remaining employee and member focused. Leadership development and employee engagement are top priorities. The company remains highly invested in it's people, taking their feedback and applying it, or explaining why things are the way they are. HR consistently reviews pay to ensure it is competitive and there is so much opportunity for growth as long as you apply the feedback you are given from your managers.

Cons

You must take accountability for your performance - if you aren't on board with the culture, if you don't follow expectations and apply feedback, you won't grow and be able to achieve your goals. It's that simple.

Explore other reviews about Security Service Federal Credit Union

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great upward mobility Great culture Good pay

Cons

Not a ton of framework for procedures Causes a lot of errors

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great introduction to financial institutions and the company has a strong message and desire to help employees as well as members. Amazing 401k and very good health benefits, and assistance with mortgage after 3 years employment. Also finally getting new teller tech after 18 years.

Cons

Downside is that the new CEO is extremely sales driven and the local management is 10-20 + years tenured. Several managers are often aggressive or unprofessional, play favorites, and constantly micromanage and document everything. The environment feels harsh and you will be put on improvement plans for any mistakes or not meeting high sales goals. AI is being heavily integrated and PTO is now accrual based and not given at the beginning of the year anymore to avoid paying out PTO to terminated employees. You can’t transfer to other departments unless you live in Texas and work for years there.

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