employer cover photo
employer logo
employer logo

Security Service Federal Credit Union

Engaged Employer

Friendly people and accommodating place to work - Manager of Digital Performance Analytics Security Service Federal Credit Union Employee Review

5.0
Jun 13, 2022
Recommend
CEO approval
Business Outlook

Pros

I've been here for a year and management has been fantastic. They've been helpful and have given me the freedom to do what's best for SSFCU and our online platform. SSFCU has been the opposite of cutthroat. While everyone works diligently, as someone who tends to work endlessly to get things done, they've stressed work / life balance more than any other company I've worked for.

Cons

It can be slow-paced. We're a credit union, not a big 5 bank.

Explore other reviews about Security Service Federal Credit Union

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great upward mobility Great culture Good pay

Cons

Not a ton of framework for procedures Causes a lot of errors

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great introduction to financial institutions and the company has a strong message and desire to help employees as well as members. Amazing 401k and very good health benefits, and assistance with mortgage after 3 years employment. Also finally getting new teller tech after 18 years.

Cons

Downside is that the new CEO is extremely sales driven and the local management is 10-20 + years tenured. Several managers are often aggressive or unprofessional, play favorites, and constantly micromanage and document everything. The environment feels harsh and you will be put on improvement plans for any mistakes or not meeting high sales goals. AI is being heavily integrated and PTO is now accrual based and not given at the beginning of the year anymore to avoid paying out PTO to terminated employees. You can’t transfer to other departments unless you live in Texas and work for years there.

See reviews by: Helpful|Rating|Date|All