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      Security Service Federal Credit Union

      Engaged Employer

      Security Service Federal Credit Union reviews

      A Workplace that Values You. - HR Administrator Security Service Federal Credit Union Employee Review

      5.0
      Nov 3, 2023
      Hr administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive Environment by being fortunate to work among highly skilled individuals that promote the supportive and healthy culture and core values. Amazing Employee Recognition Programs which boost employees' morale and motivation. Unlimited external and internal learning opportunities provided by the Credit Union have helped me diversify my skill sets, making them more versatile and adaptable.

      Cons

      I haven't experienced any downsides working at SSFCU.

      Explore other reviews about Security Service Federal Credit Union

      5.0
      Jul 14, 2026
      Commercial manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great upward mobility Great culture Good pay

      Cons

      Not a ton of framework for procedures Causes a lot of errors

      3.0
      May 29, 2026
      Member consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great introduction to financial institutions and the company has a strong message and desire to help employees as well as members. Amazing 401k and very good health benefits, and assistance with mortgage after 3 years employment. Also finally getting new teller tech after 18 years.

      Cons

      Downside is that the new CEO is extremely sales driven and the local management is 10-20 + years tenured. Several managers are often aggressive or unprofessional, play favorites, and constantly micromanage and document everything. The environment feels harsh and you will be put on improvement plans for any mistakes or not meeting high sales goals. AI is being heavily integrated and PTO is now accrual based and not given at the beginning of the year anymore to avoid paying out PTO to terminated employees. You can’t transfer to other departments unless you live in Texas and work for years there.

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