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      Security Service Federal Credit Union

      Engaged Employer

      Security Service Federal Credit Union reviews

      Good company with room for improvement - Lead Member Relationship Officer Security Service Federal Credit Union Employee Review

      1.0
      Dec 6, 2015
      Lead member relationship officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Security Service truly is devoted to providing high-level service to its membership. The pay is competitive and benefits are very good. You feel as though you work for a cause as the good of the membership is always kept at the forefront.

      Cons

      Responsibility is high. If you anticipate moving up, it is easy to a point. Once you start getting ready for management, you must wait for spots and tenure usually wins out. Very stressful at times and many changes occurring that make it difficult to have a staff that stays current and proficient.

      Explore other reviews about Security Service Federal Credit Union

      5.0
      Jun 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment different experience

      Cons

      Have to meet certain marks can get quite overwhelming

      3.0
      May 29, 2026
      Member consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great introduction to financial institutions and the company has a strong message and desire to help employees as well as members. Amazing 401k and very good health benefits, and assistance with mortgage after 3 years employment. Also finally getting new teller tech after 18 years.

      Cons

      Downside is that the new CEO is extremely sales driven and the local management is 10-20 + years tenured. Several managers are often aggressive or unprofessional, play favorites, and constantly micromanage and document everything. The environment feels harsh and you will be put on improvement plans for any mistakes or not meeting high sales goals. AI is being heavily integrated and PTO is now accrual based and not given at the beginning of the year anymore to avoid paying out PTO to terminated employees. You can’t transfer to other departments unless you live in Texas and work for years there.

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      Security Service Federal Credit Union reviewsSecurity Service Federal Credit Union Lead Member Relationship Officer reviewsSecurity Service Federal Credit Union review