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      Security Service Federal Credit Union

      Engaged Employer

      Security Service Federal Credit Union reviews

      Great benefits and CEO, terrible VPs in Colorado. - Branch Manager Security Service Federal Credit Union Employee Review

      3.0
      Aug 11, 2024
      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The CEO and overall company perspective showed they cared about the employees from the benefits and quarterly meetings from CEO and other Sr Execs.

      Cons

      Something was lost along the way in Colorado by Sr VP's that came from Texas. Tried to force a sales culture on managers, but we weren't allowed to give individual goals to employees to hold them accountable and had to pretend we didn't have a sales culture. The caring about employees from Execs wasnt as present in Colorado branches.

      Explore other reviews about Security Service Federal Credit Union

      5.0
      Jun 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment different experience

      Cons

      Have to meet certain marks can get quite overwhelming

      3.0
      May 29, 2026
      Member consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great introduction to financial institutions and the company has a strong message and desire to help employees as well as members. Amazing 401k and very good health benefits, and assistance with mortgage after 3 years employment. Also finally getting new teller tech after 18 years.

      Cons

      Downside is that the new CEO is extremely sales driven and the local management is 10-20 + years tenured. Several managers are often aggressive or unprofessional, play favorites, and constantly micromanage and document everything. The environment feels harsh and you will be put on improvement plans for any mistakes or not meeting high sales goals. AI is being heavily integrated and PTO is now accrual based and not given at the beginning of the year anymore to avoid paying out PTO to terminated employees. You can’t transfer to other departments unless you live in Texas and work for years there.

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