employer cover photo
employer logo
employer logo

Security Service Federal Credit Union

Engaged Employer

Micromanagers - Member Consultant II Security Service Federal Credit Union Employee Review

1.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Good 401K and sufficient (not great) PTO

Cons

Branch managers micromanage employees. They sit and watch the security cameras & send screen shots via chat if you aren’t working constantly. ABM would say inappropriate sexual comments to female staff. Management question validity of people’s mental health issues. Would get reprimanded if we opened a free checking for a member instead of a PPC w/ $9/monthly fee. Mgmt would speak to coworkers about others performance which is not appropriate. I was told multiple times that if I didn’t get more cross selling, I could find a new job. There is extreme favoritism for who gets off Saturdays more often and who gets a better schedule. They would change the schedule 2 days prior and didn’t care if you had made a prior commitment. Expected us to put a job with minimal compensation, no bonuses, and minimal raises above our families and our own health.

Explore other reviews about Security Service Federal Credit Union

5.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work environment different experience

Cons

Have to meet certain marks can get quite overwhelming

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great introduction to financial institutions and the company has a strong message and desire to help employees as well as members. Amazing 401k and very good health benefits, and assistance with mortgage after 3 years employment. Also finally getting new teller tech after 18 years.

Cons

Downside is that the new CEO is extremely sales driven and the local management is 10-20 + years tenured. Several managers are often aggressive or unprofessional, play favorites, and constantly micromanage and document everything. The environment feels harsh and you will be put on improvement plans for any mistakes or not meeting high sales goals. AI is being heavily integrated and PTO is now accrual based and not given at the beginning of the year anymore to avoid paying out PTO to terminated employees. You can’t transfer to other departments unless you live in Texas and work for years there.

See reviews by: Helpful|Rating|Date|All