High learning curve and a lot of responsibility, low pay - Patient Account Representative Select Medical Employee Review

2.0
Oct 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Coworkers are friendly and it's pretty easy to get a job here. Don't need any background or education, they have a thorough paid training program that will get you ready for the floor.

Cons

Pretty stressful environment and work, lots of time spent on phones and reviewing outstanding accounts. Work has a high learning curve just from the mass of information you have to learn and recognize. Strict clock in and clock out times and short lunch break. Overall pretty abysmal environment, which is no fault to the employees. Nature of the work is just dry and is difficult to learn.

Explore other reviews about Select Medical

5.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good manager and supportive staff

Cons

No pt aides, short staffed

2.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is better than most places- but for a reason. Rehab team fabulous.

Cons

Greedy for-profit system. Benefits are terrible. Unsafe patient assignments. This patient population is critically ill, unstable, and often come with infections, pressure injuries and other conditions they acquired at the sending hospital. Most packed ICUs send patients here when they aren’t progressing fast enough or about to die. You often have 5 of these patients at a time on ventilators, critical drips, complex wound treatments, etc. Due to high staff turnover you are often working with a staff who was rushed through orientation and hired with no acute care experience. Their clinical liaisons often withhold or fail to assess for pertinent information prior to them arriving and they often make promises to the families and patients that are untrue (they get paid bonuses to bring in patients- regardless of their outcomes). If you become a charge nurse expect to have a full patient assignment while rounding with providers, running codes, and doing admissions. Don’t expect support from your local leadership team as their expectations from the regional team are too high and they are also overburdened with responsibilities.

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