A cult-like organization with 2 cultures - IT Support Analyst Sentinel Employee Review

2.0
Sep 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Building is clean. No key card required. Lunch room with lots of free coffee. Plenty of parking.

Cons

Two distinct company cultures. Depending on your department, there may be NO additional onboarding or training after HR's high-level orientation. (You're on your own, and good luck with that.) "Gotcha" security policies and training. (Who does that??) Zero sense of work-life balance. Inconsistent or redundant processes/procedures. Inconsistent application of WFH policies. Managers are impatient when it comes to questions or mistakes, even with new-hires. They rely a lot on you having and using a personal cellphone (for getting inside, logging in remotely, etc.) Disengaged leadership. Bizarre, cult-like organization.

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Sentinel Response
2y
Thanks for your candid and descriptive feedback. While we don’t always hit the mark perfectly, we recognize that several of the challenges cited needed to be addressed and changes/improvements were already in process. Some comments seemed conflicted such as how our management leadership team could be both “disengaged” and “too hands-on all the time”. Logically we could understand it if was one or the other, but not both. We intend for Sentinel to be a hands on company and we pride ourselves on having an open-door policy which was available to you to help create change. With so many ideas for improvement, we hope you shared those specifics with your manager while you were a team member here. While we strive to create an inclusive environment for everyone, we recognize that our culture may not be a fit for everyone. We wish you the best in your future endeavors.

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5.0
Aug 26, 2025
Recommend
CEO approval
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Pros

They are focused on security and are effiecient. Coworkers have worked their over a decade and I see hires get moved around to other positions.

Cons

I questioned the way coworkers got terminated and if what got told afterwards to coworkers was accurate.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience and industry exposure

Cons

Extreme lack of training/support from management

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Sentinel Response
3d
Thank you for taking time to leave your review! We appreciate your response and having you at Sentinel.
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