Integrity is dead. - Sales Support Service Express Employee Review

2.0
Nov 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Company merger will provide the next growth stage. There will be a change in leaders at senior leadership which is a need.

Cons

Disappointing to see manufactured positive reviews led by hr to hide the derogatory reviews on predatory sales leadership. This is a company where integrity goes to die. When HR values numbers and reputation control more than safeguarding people and women you don’t want to associate with this type of behavior. People powered until you speak out. Then HR believes the empty excuses given by reputation controlling sales leadership and protects him and ignores pattern of alarming feedback.

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Service Express Response
6mo
Thank you for taking the time to share your feedback. Have you directly connected with our HR team to address your concerns? If no, we greatly encourage you to do so by reaching out to HR@serviceexpress.com or connecting directly with your HR Business Partner. While Glassdoor is ineffective for resolving employee concerns, we do take all feedback seriously, and all employees have every opportunity to connect with their direct manager, leadership chain, and HR Business Partner to share specifics of their experience. While we have not received a formal complaint internally validating the context provided in your review, if you go through the proper channels by connecting with our HR team, we assure you that we will work with you to dive deeply into your concerns, and work with you on a resolution. As always, we will be standing by waiting to hear from you directly.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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