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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      5.0
      Nov 12, 2025

      Great company with solid career growth opportunities!

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Willingness to change and open to fresh perspectives - Firm but fair performance expectations - Personal health and wellbeing are top of mind across leadership - Extreme transparency from the 'C' suite on organizational changes - Excellent internal mobility and career growth opportunities - Great work/life balance - Authentic people who coach you to achieve your best

      Cons

      - Some recent attrition, but healthy as the organization continues to set clearer performance expectations across business groups

      avatar
      Service Express Response
      6mo
      Thank you for taking the time to share your experience! We’re so glad to hear that you’ve enjoyed your time at Service Express and appreciate your thoughtful feedback. Our people are at the heart of what we do, and it’s always rewarding to know that this value is felt across our teams. If you have any additional thoughts to share about your time here, please don’t hesitate to reach out to our HR team at HR@serviceexpress.com. We’re always looking for ways to improve our employee experience.
      3.0
      May 21, 2026

      Was a great place to work

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

      Cons

      Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

      Viewing 1 - 3 of 435 Reviews
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      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.