Cult-ish - Field Service Engineer Service Express Employee Review

2.0
Apr 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Fair compensation and benefits. Worked with some great people.

Cons

Culture is very much 'drink the kool aid or else'. I would say it's a good place to work as long as you do what you're told and don't ask questions. Questioning the 'SEI Way' will not get you anywhere. Everything felt very rehearsed and forced at corporate office... like they were still trying to convince me this was such a great place to work. The messaging felt so arrogant from the top down... We're the best: company, CEO, Mgmt, etc. nothing more than our opinion of ourselves.. Good people, just the arrogance of how they constantly talked about themselves clouded the message for me. I'm sure there are employees being encouraged to go on here and say it's the greatest place in the world to work and there are no negatives. Please ask questions before you join this cookie-cutter company.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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