This is an amazing company!!! - Service Account Manager Service Express Employee Review

5.0
Jul 12, 2021
Recommend
CEO approval
Business Outlook

Pros

We have a culture that is employee focused as well as customer focused. Leadership is available for guidance and coaching, but still empowers their employees to make decisions that are in the best interest of their customers.

Cons

They're aren't really any that I can think of. When issues arise, we have an all hands on deck approach to resolve them in a timely fashion.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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