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      Service Express

      Engaged Employer

      Service Express reviews

      Service Express shares the WHY which empowers their employees! - Lead Field Service Engineer Service Express Employee Review

      5.0
      Sep 28, 2021
      Lead field service engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been with Service Express for 15 years. The thing I like about Service Express is the culture and the people. Sometimes decisions are made and we don't understand them - all we have to do is ask and our Leaders will share the WHY which empowers us as employees to be fully engaged. This is a great place with tons of opportunities. I look forward to another 15 years or more here!!

      Cons

      Benefits could use some improvement and overall paths to other careers within the company could be made much clearer.

      Explore other reviews about Service Express

      5.0
      May 1, 2026
      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, benefits and overall culture.

      Cons

      Company was acquired by Park Place Technologies and laid off most of our sales team.

      3.0
      May 21, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

      Cons

      Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

      2
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