Run for your life! - Sales Service Express Employee Review

2.0
Nov 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Entry level sales, no sales experience required. Very fast promotion from SDR to SAE. If you inherit established territory and accounts you are off to a great start.

Cons

The culture in sales is very poor and the leaders are amateurs. The #1 sales strategy is making 500-1,000 dials a week. Salesforce is being used as a micromanagement tool. Lots of politics for a company this size, watch your back! No employee retention strategy, barely any recognition, poor engagement and no career roadmaps. Attrition rate is very high and top talent is walking out the door.

Explore other reviews about Service Express

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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