Too Good to be True? Nope - Account Executive Service Express Employee Review

5.0
Nov 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Incredible culture - kind and friendly people at every employee level, high level of focus on employees and helping them achieve their personal, professional and financial goals. Training is comprehensive, relevant and practical. Hiring process was quick and efficient. No wasted time and arbitrary hoops to jump through.

Cons

I work outside of the Grand Rapids area, so I don't get to go into the company HQ, which is a bummer since it looks like a fun, inclusive and high energy environment.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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