Great place to work - IT Service Delivery Manager Service Express Employee Review

5.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Care about staff and their brand

Cons

Lots of acquisitions and consolidation

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Service Express Response
4y
Thank you for your feedback! Disciplined mergers and acquisitions are a part of our growth strategy but our main focus is to build the business through our organic growth. With any M&A opportunity, we go through a very detailed diligence process to ensure it aligns with our values, the goals for the business and the goals for our people. We have learned a lot over the years and are definitely honing in and always improving how we onboard new entities into the business., keeping our employees and our teams top of mind. We appreciate all your hard work and commitment to Service Express.

Explore other reviews about Service Express

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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