Not a good place - Field Service Engineer Service Express Employee Review

1.0
Jun 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are good considering the size of the company.

Cons

Overwork, under appreciated. Management are disconnected from reality. They try every trick to cut down your pay, especially when it comes to overtime. Mileage reimbursement is abysmal. They are so cheap especially when it has to do with the field engineer. Sales are getting unlimited fund.. Field engineer not at all. If they could service customer without using us they would in a heart beat. Oh, they are never wrong.

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Service Express Response
4y
We appreciate your feedback and transparency. You can also connect with our Human Resources Team to discuss this further so we can understand your employee experience. Thank you!

Explore other reviews about Service Express

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

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