Awful Place to work - things getting worse with lack of direction or structure - Anonymous employee Service Express Employee Review

2.0
Oct 26, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People. Some really good people who need respecting and looking after. No other pros currently as benefits being reduced significantly

Cons

SLT are so disengaged from staff. No technical focus Only Sales orientated Dont listen to the concerns and improvements required Lack of technical resource meaning work life balance is non existent

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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