So Grateful for my Experience - Sales Development Representative (SDR) Service Express Employee Review

4.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Wonderful people and culture. Every day with the team was fun. Great camaraderie between Denver and Grand Rapids office. Your managers are your biggest champions. Super supportive teammates. Training and organization is phenomenal. You're very set up to succeed. Managers care about you more as a person. Lot's of time and grace to hit your numbers. Pretty good benefits. Great time off and you're never made to feel guilty for taking PTO. Incredible work life balance. Lot's of really great tools to motivate you and help you succeed. Team Denver is in office 3 days a week.

Cons

Working hours are a little long. SDRs are part of marketing rather than sales which made for some disconnect. The base pay isn't great, and the commission structure is heavily lacking.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
See reviews by: Helpful|Rating|Date|All