Decent Company, Decent Benefits, Low pay - Field Service Engineer (FSE) Service Express Employee Review

3.0
Nov 2, 2023
Recommend
CEO approval
Business Outlook

Pros

They encourage growth in their employees both at home and at work. They have decent benefits that they've continued to maintain during the course of my employment. Most employees are happy to assist you regardless of position in the company. Good culture.

Cons

Company core values are smoke and mirrors. The company claims to stick to its core values but does not stick to them despite drilling them into your head every week at the start of every meeting. Poor compensation for on call, and constant harassment if you get any overtime.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

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