Jumpstart your sales career in tech - Sales Development Representative (SDR) Service Express Employee Review

5.0
May 24, 2024
Recommend
CEO approval
Business Outlook

Pros

1 - They hire the best people, sometimes work is tough but the people I'm surrounded by give me energy. 2 - They take feedback seriously and implement changes to reflect surveys. 3 - The management here genuinely cares about your personal and professional development and actively work with you to hit goals in and outside of work.

Cons

This role is mostyl in-office with some options for a hybrid work schedule, they are clear about that from the start but it's not for everyone. They do a good job of providing us with tools but sometimes it can feel like they want us to use them since they invested in it but doesn't always feel like it adds much value to our day-to-day.

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Service Express Response
2y
Thank you for your review and valuable feedback! We're glad to hear about your positive experiences with colleagues and leaders. The people are what set Service Express apart from the rest. We acknowledge that work can be challenging at times and present roadblocks, but having genuine people you can lean on during those times makes a world of difference. Thank you for your feedback regarding role progression. Since the Sr. SDR role is relatively new to the department, we're continuing to refine the career pathing and steps to earn this title. Thank you again for sharing your feedback and being a valued team member!

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

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