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      Service Express

      Engaged Employer

      Service Express reviews

      Used to be great - AE Service Express Employee Review

      2.0
      Sep 18, 2024
      Ae
      Recommend
      CEO approval
      Business Outlook

      Pros

      Service is relevant to virtually any corporate IT Department. Lots of good people within the org.

      Cons

      Culture has been ruined by executive greed. Most out of touch senior leadership you can imagine.

      avatar
      Service Express Response
      1y
      Thank you for sharing your perspective! We’re happy you’ve had positive experiences with your colleagues. We’re sorry to hear your concerns about our culture and leadership. As a growing company, we’ve been through many changes, but we understand this doesn’t excuse the issues you’ve raised. We’ll make sure your feedback is escalated to the right teams for visibility. Thank you for your 6 years with Service Express. We wish you all the best in your future endeavors, and if you have any further thoughts, feel free to reach out at hr@serviceexpress.com.

      Explore other reviews about Service Express

      5.0
      May 1, 2026
      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, benefits and overall culture.

      Cons

      Company was acquired by Park Place Technologies and laid off most of our sales team.

      3.0
      May 21, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

      Cons

      Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

      2
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