Don't believe the hype - Sales Service Express Employee Review

2.0
May 22, 2025
Recommend
CEO approval
Business Outlook

Pros

The majority of the support teams are outstanding - sales ops, finance, engineering and delivery. Top quality individuals who consistently go above and beyond in their roles to support others......unfortunately...(go to cons)

Cons

This doesn't translate to the sales org. A critical function that is there to support organisational growth is consistently operating in crisis mode. Senior leadership with little understanding of the industry, lead through fear, driving sellers to focus on behaviours that are not customer centric in order to achieve goals that are not that realistic with little investment in innovation.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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