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ServiceMaster Brands

Engaged Employer

Sales / Customer Service - Sales/Customer Service ServiceMaster Brands Employee Review

3.0
Jun 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Great family of brands and business services. People work on teams and in groups. The supervisors and team leads are accommodating regarding work. There are many professional and mature managers and supervisors.

Cons

There is favoritism and bullying at this company within the call center and other divisions. There could be more diversity. Upper management, depending which business service you work for, could be more available to the employees. The team leads and supervisors are readily available for one another more than for the actual employee on their team. Again there is favoritism towards the employees for time off, to go to child's school, doctors appointments etc. There are some supervisors who are too immature and have no idea how to handle team members. Promotions or elevations are done with some of them solely based on who you know, whose friend you are versus what you know.

Explore other reviews about ServiceMaster Brands

5.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of learning opportunities, great people to work with

Cons

None all is good here

1.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Hmmm. Owners refuse to communicate directly. Only by text or email . This is actually a blessing as they are not only hated by all employees , but actually hate each other .

Cons

Owned by twin dwarfs who have a complex . They vie for control of the company and employees caught in the middle . No regard for employee safety . No training . Zero pay increase ever given . HUGE turnover at every position .

1
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