Phenomenal Experience - Tech Support Manager Sewell Employee Review

5.0
Jul 20, 2014
Recommend
CEO approval
Business Outlook

Pros

I loved working at Sewell Direct. The people were great to work with, and I was given so much more than I had set out for in my initial job search. My goal was to hold a part-time job while going to school as a tech rep. I loved my job there, and was able to learn a lot about technology while also learning much about the inner workings of the business at all levels, as the company welcomes all employees to attend its strategy meetings to participate in discussing the most important issues in the company. The company transparency was a huge plus for me, and invaluable to my own experience and progression. After 6 months as a tech rep, I was promoted to department manager, which was a total surprise to me. I don't think that's typical by any means but it does illustrate the upward mobility at Sewell. There are several other high-level players in the company who likewise started in a support position, which tells the same story. People willing to work hard and contribute their talents to the company have a great opportunity to thrive there. The 401k is offered to all and the matching is generous (up to 6 percent!) The management is transparent and honest, politics and bureaucracy are avoided and discouraged, the company values good ideas, wherever they may come from, and rewards those who are willing to bring them about. The pay was stellar, more than I would have hoped. The only reason I left was because my family moved for my wife's education, it was hard to leave.

Cons

Growing pains in the company. Currently there are about 40 employees, and the company is trying to find its footing as a larger company. This really isn't a negative on the company, but depending on your position you may experience some of these issues. Although at same time there are great opportunities therein.

Explore other reviews about Sewell

5.0
Mar 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive pay Easy to transfer within company

Cons

Long hours Lack of flexibility

3.0
Apr 25, 2025
Recommend
CEO approval
Business Outlook

Pros

I got paid very well.

Cons

Long long long hours which burned me out.

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