A Position Above Standard is Not the Glass Cieling - Team Member Shake Shack Employee Review

3.0
Nov 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Diverse Work Body: My coworkers came from many backgrounds and varied in age, race, and ethnicity. Pay: Hourly + tips, with overtime available; Once every week, Friday, or as early as Wednesday with direct deposit. Benefits: Access to health, vision, and dental insurance before the first 90 days of hiring, a 401K with company contribution matching after 1 year, and paid-time-off accrues immediately after starting. Employees receive a 60% discount on menu items during their shift and 20% at other locations.

Cons

Breaks: As of my resignation, working less than 8 hours came with a 15-minute break. State law or company policy may have changed this. Team: The camaraderie between co-workers isn't fostered by management, during my time there they tried to prevent some of us from bonding while working and also struggled to recognize and rectify urgent issues with employee behavior.

Explore other reviews about Shake Shack

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The salary was pretty good, good benefits and everyone working there were really nice

Cons

A little dirty sometimes, and can be pretty stressful

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive salary. Generous PTO and vacation accrual. Good benefits package. Opportunities for growth and development.

Cons

Ongoing management turnover and staffing shortages. Difficulty hiring enough managers to properly support the business. The culture the company promotes no longer feels as strong as it once did, resulting in a less positive work environment.

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