Fun and (Kind of) Worth it - Anonymous employee Shake Shack Employee Review

3.0
Jul 31, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong company culture, fun environment, great perks such as getting to work really fun events, great pay and some (slight) opportunities for advancement, very organized.

Cons

Honestly, everything about this job is great... except the managers. They are horrible. When you are hired, they stress that they promote from within but almost every manager that was hired during the time that I worked there was hired from outside the company. The current employees basically have to train the new managers, although there are people in the company who are already qualified to be promoted. This company also seems to have some underlying sexism and racism issues. There are never more woman in management than men, and I have NEVER seen a person of color be promoted to manager or hired as a manager ever. My general manager also said a blackface joke on Martin Luther King day (how tasteful), however he was fired months later for sleeping with one of the other managers.

Explore other reviews about Shake Shack

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The salary was pretty good, good benefits and everyone working there were really nice

Cons

A little dirty sometimes, and can be pretty stressful

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive salary. Generous PTO and vacation accrual. Good benefits package. Opportunities for growth and development.

Cons

Ongoing management turnover and staffing shortages. Difficulty hiring enough managers to properly support the business. The culture the company promotes no longer feels as strong as it once did, resulting in a less positive work environment.

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