Great Place to Work, sometimes. - Anonymous employee Shake Shack Employee Review

3.0
Oct 13, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly staff, above minimum wage pay, 60% discount

Cons

after a recent change in company policies, this place has become the worst place I've ever worked in. There are no annual raises, meaning, you DO NOT get a raise for you hard work and longevity at your Shack. I'm currently getting paid the same as someone who has been working there for 2+ years. I work my butt off everyday, am hardly ever late, and i make the same amount of money as someone who always calls out, is frequently late, and is a terrible worker. Their new system of giving out raises is absurd! They now reward people for simply knowing how to make a hamburger instead of rewarding someone for their handwork and dependableness. Also basically every manager is sleeping with each other. But, that is understandable because the people who you work with are basically your only friends as this job requires a lot of your time. There are long hours and if it's busy, don't expect to leave on time because of course we are understaffed.

Explore other reviews about Shake Shack

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The salary was pretty good, good benefits and everyone working there were really nice

Cons

A little dirty sometimes, and can be pretty stressful

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive salary. Generous PTO and vacation accrual. Good benefits package. Opportunities for growth and development.

Cons

Ongoing management turnover and staffing shortages. Difficulty hiring enough managers to properly support the business. The culture the company promotes no longer feels as strong as it once did, resulting in a less positive work environment.

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