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Shields Health Solutions

Engaged Employer

Busy but worth it - Patient Outreach Coordinator Shields Health Solutions Employee Review

4.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible but you still are semi-chaines to your desk. The PTO is decent and almost expected for you to take. The definitely believe that if you succeed, we succeed. Patient oriented as much as possible.

Cons

Can slightly monotonous. Cannot go negative in to PTO (except rare occasion.) If you don't have it, your dinged even if you give ample notice. Training seems to be a bit lacking since they're grown rapidly quickly.

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Shields Health Solutions Response
3mo
Thank you for the thoughtful review! We’re glad to hear our flexibility and PTO benefits stood out as positives. We also appreciate your feedback on training and are actively looking for ways to strengthen and improve the onboarding and learning experience for our teams.

Explore other reviews about Shields Health Solutions

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and the job is work from home.

Cons

Nothing to complain about yet.

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Shields Health Solutions Response
3d
Thank you for sharing your experience! We're glad to hear that you've had a positive start at Shields and that our remote work environment and work-life balance have contributed to your experience. We appreciate your feedback and are thrilled to have you on the team.
1.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not sure The only thing I can think of is the benefits and that’s it which is a way to get employees in

Cons

The workplace culture feels very toxic and unprofessional. Instead of a collaborative healthcare environment, it often feels more like being back in high school, with cliques, gossip, favoritism, and constant “mean girl” energy., I experienced an atmosphere where coworkers seem more interested in talking about people than helping them succeed. The environment is draining, stressful, and makes it difficult to focus on patient care and professional growth. Management does little to improve the situation. Concerns are not addressed appropriately, and the culture seems to be accepted rather than corrected. Rather than feeling valued and supported, I feel micromanaged, judged, and isolated. Healthcare is already stressful enough without having to deal with workplace drama every day. If you are considering working here, I strongly recommend asking detailed questions about team dynamics, management support, employee turnover, and workplace culture before accepting a position.

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Shields Health Solutions Response
3d
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. At Shields, we are committed to fostering a respectful, supportive, and collaborative workplace, and we take concerns about culture and employee experience seriously. Feedback like yours helps us identify opportunities for improvement, and we will take your comments into consideration as we continue to strengthen the employee experience.
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