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Shields Health Solutions

Engaged Employer

Legendary Care - Manager of Patient Services Shields Health Solutions Employee Review

5.0
Jul 10, 2019
Recommend
CEO approval
Business Outlook

Pros

I have been with Shields for 4 years. They have consistently put their money where their mouth is when it comes to the motto of legendary care. The cultural norms that have been built within the company, make it a wonderful place to provide excellent care to patients, all the while allowing you the freedom to voice concerns and work together to create better processes and troubleshoot ideas to increase the level of services.

Cons

The biggest cons come from partner relationships. I feel as though sometimes we over-promise or aren't explicit enough with processes that work well with new or existing partners. We can lose track that we are the expert in a lot of matters and let the hospital make decisions that aren't always best for pharmacy, liaisons or patients. We should stand our ground more in areas that we know will make an impact.

Explore other reviews about Shields Health Solutions

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and the job is work from home.

Cons

Nothing to complain about yet.

avatar
Shields Health Solutions Response
4d
Thank you for sharing your experience! We're glad to hear that you've had a positive start at Shields and that our remote work environment and work-life balance have contributed to your experience. We appreciate your feedback and are thrilled to have you on the team.
1.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not sure The only thing I can think of is the benefits and that’s it which is a way to get employees in

Cons

The workplace culture feels very toxic and unprofessional. Instead of a collaborative healthcare environment, it often feels more like being back in high school, with cliques, gossip, favoritism, and constant “mean girl” energy., I experienced an atmosphere where coworkers seem more interested in talking about people than helping them succeed. The environment is draining, stressful, and makes it difficult to focus on patient care and professional growth. Management does little to improve the situation. Concerns are not addressed appropriately, and the culture seems to be accepted rather than corrected. Rather than feeling valued and supported, I feel micromanaged, judged, and isolated. Healthcare is already stressful enough without having to deal with workplace drama every day. If you are considering working here, I strongly recommend asking detailed questions about team dynamics, management support, employee turnover, and workplace culture before accepting a position.

avatar
Shields Health Solutions Response
4d
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. At Shields, we are committed to fostering a respectful, supportive, and collaborative workplace, and we take concerns about culture and employee experience seriously. Feedback like yours helps us identify opportunities for improvement, and we will take your comments into consideration as we continue to strengthen the employee experience.
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