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Shields Health Solutions

Engaged Employer

Back to Actual Patient Care - Manager of Patient Services Shields Health Solutions Employee Review

5.0
Nov 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Joining this company was a breath of fresh air. Actual comprehensive training , focus on work culture and patients, good benefits and a bunch of resources are only some of the positives so far while working with this company. Everyone has been so positive with focus on the patient. The “culture of kindness” actually relives some of the burden of the day to day. Even though the health systems are separate , they do a great job in making sure people feel connected. It is a bit overwhelming as the new kid, but they have done and continue to do a great job connecting the dots in order to support my success

Cons

None so far. I think one con is the multiple platforms that are used to provide care. Can be a bit confusing/overwhelming

Explore other reviews about Shields Health Solutions

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and the job is work from home.

Cons

Nothing to complain about yet.

avatar
Shields Health Solutions Response
3d
Thank you for sharing your experience! We're glad to hear that you've had a positive start at Shields and that our remote work environment and work-life balance have contributed to your experience. We appreciate your feedback and are thrilled to have you on the team.
1.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not sure The only thing I can think of is the benefits and that’s it which is a way to get employees in

Cons

The workplace culture feels very toxic and unprofessional. Instead of a collaborative healthcare environment, it often feels more like being back in high school, with cliques, gossip, favoritism, and constant “mean girl” energy., I experienced an atmosphere where coworkers seem more interested in talking about people than helping them succeed. The environment is draining, stressful, and makes it difficult to focus on patient care and professional growth. Management does little to improve the situation. Concerns are not addressed appropriately, and the culture seems to be accepted rather than corrected. Rather than feeling valued and supported, I feel micromanaged, judged, and isolated. Healthcare is already stressful enough without having to deal with workplace drama every day. If you are considering working here, I strongly recommend asking detailed questions about team dynamics, management support, employee turnover, and workplace culture before accepting a position.

avatar
Shields Health Solutions Response
3d
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. At Shields, we are committed to fostering a respectful, supportive, and collaborative workplace, and we take concerns about culture and employee experience seriously. Feedback like yours helps us identify opportunities for improvement, and we will take your comments into consideration as we continue to strengthen the employee experience.
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