Pros
The pay is decent, and many fellow liaisons were really great people to work with. Could have been a great gig with better management.
Cons
As a pharmacy liaison, you seem to get the work that other departments don't feel like doing thrown at you. The workload is near impossible to handle for the number of liaisons on staff, yet management continues to tell the hospital system that the liaisons can do any work the clinic needs to have done. We were in a perpetual state of being very far behind. Pleas to management for help with the workload fell on deaf ears. Employees who asked questions or had suggestions to make things more efficient were viewed as "difficult". We were extremely micro managed for trivial matters, and left to fend for ourselves when it came to much larger issues. Employees were required to jump through several hoops and notify numerous teams of people if they were going to be in late, had an appointment or were requesting PTO, however, managers would work from home or leave the office early without notifying their staff. Many employees did not have access to basic needed supplies (ex: printers and scanners), and many office supplies had to be brought from home. The workflow was being changed constantly, so once you felt like you were learning how to do something, it was time to learn it again in a completely different way. Communication was very poor. I'm not sure if the job experience would have been better at a different location, but this location in particular felt very chaotic.
